Shipping and Delivery

Update Feb 2nd 2023 International services have been reinstated to all destinations Delivery of International items may take slightly longer than usual. More info can be found >> here <<

Update 13th January 2023 Important Information for all International orders: Royal Mail has temporarily suspended international deliveries while they clear a backlog & prevent further buildup, due to a cyber incident. Any international orders placed will be sent out as soon as deliveries resume. Apologies for the inconvenience caused. More info can be found >> here <<


UK Postage

Free postage

Your Order will be posted via Royal Mail

All Orders are made to order. Please allow approx 10 to 15 days for dispatch.

Please allow longer dispatch times for larger orders and during busier times such as Christmas

International Orders

Orders will be shipped via Airmail post.

As standard, parcels do not come with a tracking number, however if you would like to have your order shipped via a trackable method at an additional cost i have included the option for you to upgrade to tracked shipping.  Which is available to choose at checkout.

Standard Airmail

 If you have any questions regarding your order, or unsure about any of the shipping methods, then please contact us via the contact form

All Orders are made to order, Please allow approx 10 to 15 days for dispatch.

Please allow longer dispatch times for larger orders and during busier times such as Christmas

Once your order has been shipped it usually takes approx 7 to 10 working / business days for delivery.  (Please note these delivery times do not currently apply due to Covid-19 causing significant delays)

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CUSTOMERS PLEASE NOTE:-

All Orders are handmade to order. Please allow up approx 10 to 15 days for dispatch for larger orders and possibly longer during busier times such as Christmas

International Customers - please be aware of currency exchange rates, the amounts shown are in UK GBP Pounds, due to currency differences the amount in your currency may be higher or lower.

This is not down to me but due to the bank currency rate exchanges If you are unsure of the exchange rate then this currency converter is very handy, and should give you an approx amount. www.xe.com/ucc 

As standard, parcels do not come with a tracking number, however if you would like to have your order shipped via a trackable method at an additional cost i have included the option for you to upgrade to tracked shipping.  Which is available to choose at checkout.

Customs Charges - All orders are shipped directly from the UK

Please be aware that overseas customers are responsible for any customs or import duties. These are charged by local customs agencies once the parcel reaches its destination country.  These charges must be paid by the recipient of the parcel. Unfortunately, we have no control of these charges.

*CHRISTMAS 2022* Please be aware i am unable to guarantee Christmas Delivery

 The Royal Mail Strikes are causing significant delays, and I cannot be held responsible if your order does not arrive by a date needed.  My sincere apologies for any inconvenience caused

Royal Mail Strikes

Postal Strikes are set to take place on the following dates

24th November • 25th November • 30th November • 1st December • 9th December • 11th December • 14th December • 15th December • 23rd December • 24th December

More information can be found here

 

COVID-19 DELIVERY INFORMATION

Due to the horrible situation that is happening in the world at the moment with Covid-19 please be aware that there are Significant delays with the postal system and this will also cause significant delays with you receiving your orders.

Especially to my overseas customers (outside of UK) more information on this can be found here

Please note I am unable to give an estimate of how long it will take for your parcel to arrive. The mail is seriously delayed at the moment and your patience is appreciated at this time.

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I am are currently still operating and open for business, however please expect delays, as i also rely on my suppliers for supplies etc  I aim to get your orders made and posted/shipped out to you as quickly as possible.  But my normal estimated dispatch times are going to be longer than normal.

More information from the postal services can be found here

Thank you for your understanding and support during these times. And for Supporting a small business
Stay Safe x

 


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